CORONAVIRUS (COVID-19) Library Closure FAQs

Published: Friday, 20 March 2020 at 2:04:55 PM

The City of Vincent Library and Local History Centre has closed in response to COVID-19

Please read our range of FAQs for more information, and we will continue to update this page with any further changes.

For general information in regards to what the City of Vincent is doing in response to COVID-19, as well as health information, please see the City's Coronavirus (COVID-19) page.

If you have any further queries or require any assistance, please contact the library on 9273 6090 or libadmin@vincent.wa.gov.au

FAQ’s

I have library items out. What do I do?

- We have extended everyone’s loans to 30 June 2020.

- There is no need to return any library books while we are closed.  We would appreciate it if you kept them at home.

- We will not be issuing any fines for overdue items.

What about reservations?

If you have an item(s) on reservation, that reservation will be suspended until we re-open. You will not lose your place in line for an item you have on hold. You will not be able to reserve any other items until the library re-opens.

I am a socially isolated and vulnerable person, can books be delivered to me?

Yes. We offer a books on wheels delivery service to residents of the City of Vincent who are vulnerable and isolated. We encourage those from at risk categories to join the service. Contact the library on 9273 6090 or libadmin@vincent.wa.gov.au for further information.

I don't have a library membership yet. Can I sign up to access the digital collection? 

Yes. You can Join Online and use the membership number they give you as your library card number when accessing our digital collection. To finalise your membership when you want to borrow items from our physical library, bring in your ID and we will issue you with a membership card. If you are experiencing any problems please contact the library  libadmin@vincent.wa.gov.au

Will support be available from library staff?

Yes. If you need to contact us, we prefer that you contact us via email on libadmin@vincent.wa.gov.au

If you can only contact us by phone, you can call us on 9273 6090.

Does the library have resources I can access from home?

Yes. We have eBooks, eAudiobooks, eMagazines and video streaming available to access from home. Please see the Online Services page of our website.

We will be adding content regularly to our social media pages, so follow us on Facebook (@vincentlibrary) and Instagram (@cityofvincentlibrary)

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