Privacy Statement

The City of Vincent takes privacy obligations seriously and this Privacy Statement explains how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is handled in accordance with our Privacy and Information Breach Policy and regulated by the Information Privacy Principles under the Privacy and Responsible Information Sharing Act 2024. You can find more information about your privacy rights at the Office of the Privacy Commissioner's website (External link)

The software platform this website runs on and associated technology operations are provided by Market Creations Agency. Click this link for the Privacy Policy governing their service. (External link)

The software platform our e-newsletters, including library e-news is provided by Mailchimp. Click this link for the Privacy Policy governing their service. (External link)

The software platform our Approval Self-Assessment Tool is provided by Jotform. Click this link for the Privacy Policy governing their service. (External link)

The software platform our Library’s Online Membership Registration is provided by Sirsi Dynix. Click this link for the Privacy Policy governing their service. (External link)

Collection of personal information

We collect information from you when you submit a form on this website or send an email to any City email address including to staff or Council members directly. This includes your email address and additional information provided by you. We collect this information as it is necessary to carry out our functions and activities.

By voluntarily providing this information to the City, it is deemed that you consent to the collection of the information.

Please note you are able to browse any publicly accessible sections of this website anonymously, however we may collect non-identifying information when you visit to help us understand how the site is used and improve functionality.

The information is collected in one or more of these ways:

Through disclosure of such information by you through our website. This includes submitting a form/permit, subscriptions to our monthly communication, signing up to the Library’s Online Membership, registering for an event etc.
Over the phone to City staff
Via email to a City email address

How we use this information we collect

We collect this information to:

communicate information to you about the latest news in Vincent, share community engagement opportunities, events and other initiatives
respond to enquiries, complaints, service requests and otherwise engage with stakeholders
assess applications for membership, events and other relevant applications
keep record of borrowed books and other items including Ebooks

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

to access your personal data and to rectify any inaccuracies within that personal data
to withdraw your consent to our processing of their personal data

If you wish to contact us with a request relating to personal information we hold about you, please use the contact details set out on the Request Information From Us page on the City of Vincent website including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information as soon as practicable, but no later than 45 days after the day on which the request is made.

Website analytics and visit data

We use standard web analytics tools to collect non-identifying information when you visit this site, including

Your IP address
Date and time of visit
Pages viewed
Referral source
Browser and operating system details
General geographic location (e.g. suburb or city)

This data helps us understand how the site is used and improve functionality. We do not attempt to identify individual visitors access information unless it’s required to investigate misuse or a breach of law.

Cookies

A cookie is a block of data that is shared between a web server and a user's browser. Cookies, and the information collected through them, are used by Market Creations Agency to make this website more efficient.

Contact us

To access or correct your personal information, please see our Request Information From Us page. For further information about our privacy policy and related information practices, contact us via mail@vincent.wa.gov.au.